Order processing

Has anyone had issues with cashing in coins. I reached 12500 Friday 6 Sept. My voucher still says processing.  Never had this before. Tried contacting them but no response. 

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Comments 7
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    Christy
    Wow weird. I get mine instantly 
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    Allison Cooke
    Author
    I used to get mine instantly. When did you last cash yours in. 
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    Purple
    29. Mine no problem 
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    raramama
    34. Some other people are saying they have the same issue 
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    Manuela Murittu
    77 try again 
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      Allison Cooke
      Author
      I can't try again. It would say I don't have enough coins because I cashed the 12000 I had accumulated.  
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    Manuela Murittu
    I didn't have this problem