Air Canada C.E.O. Apologizes for English-Language Condolences After Plane Crash
The New York Times • • world
Key Points:
- Air Canada CEO Michael Rousseau apologized for delivering condolences only in English after two pilots died in a LaGuardia Airport collision, acknowledging the oversight in a bilingual country.
- The condolence video posted on Monday included minimal French language, prompting criticism and calls for Rousseau’s resignation from politicians, especially in Quebec.
- Despite a motion by the Quebec legislature demanding his resignation over perceived disrespect to French-speaking Canadians, Air Canada confirmed Rousseau will remain in his position.
- The airline emphasized the importance of Rousseau’s leadership during the crisis and ongoing challenges such as fuel price volatility.
- Canadian Prime Minister Mark Carney expressed disappointment, underscoring the responsibility of companies like Air Canada to communicate in both official languages.
