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Apple Testing New 'Live Notes' Feature at Genius Bar
MacRumors • • general
Key Points:
- Apple is testing an AI-powered "Live Notes" feature that transcribes conversations between Genius Bar employees and customers at select stores.
- The feature is opt-in, requiring consent from both the employee and the customer before activation.
- Transcripts are saved on the employee's iPad as part of the repair session record.
- The aim is to help employees save time and focus more on customer interaction instead of note-taking.
