Delta Will Introduce Amazon Leo Wi-Fi In 2028, Giving United The Upper Hand
One Mile at a Time • • business
Key Points:
- Delta Airlines has partnered with Amazon to introduce high-speed, low-latency inflight internet via Amazon Leo, with installation expected to begin in 2028 on 500 aircraft, less than half of its fleet.
- This collaboration will also enhance Delta's inflight entertainment system and leverage Amazon Web Services and AI to improve the overall customer experience.
- Delta becomes the second airline after JetBlue to commit to Amazon Leo, while competitors like United, Southwest, Alaska, and Hawaiian Airlines have already adopted Starlink Wi-Fi.
- The delayed timeline and limited initial installation put Delta at a competitive disadvantage, especially as United aims to equip its entire fleet with Starlink by the end of 2027.
- Despite the positive move towards inflight connectivity competition, Delta's slower rollout may impact its premium service reputation compared to rivals with earlier and broader high-speed Wi-Fi access.
