Family Dollar to pay $63 million to settle claims it overcharged customers
Key Points:
- Family Dollar has agreed to pay $63 million to settle allegations from the FTC and 17 states that it routinely overcharged customers by failing to honor prices displayed on shelves, tags, and advertisements.
- The settlement includes a $40 million fund to compensate customers who made purchases between January 1, 2023, and October 1, 2026, along with a $20 million discount program offering 15% off select goods for two days.
- Family Dollar is required to implement an independently assessed pricing accuracy program to regularly monitor prices and train employees to prevent future discrepancies.
- The FTC and states accused Family Dollar of widespread pricing inaccuracies and deceptive practices, with customers often charged more at checkout than advertised.
- This action follows a similar ongoing lawsuit against Dollar General by the FTC and 20 states over comparable deceptive pricing allegations.