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FTC sues Hims & Hers for allegedly sharing patients' medical data with advertisers Meta and Snap
TechCrunch • • business
Key Points:
- The Federal Trade Commission (FTC) is suing healthcare company Hims & Hers for allegedly sharing customers' sensitive medical information with advertisers and tech firms like Meta and Snap, violating its own privacy policies.
- The FTC's complaint alleges that Hims & Hers used pixel-sized trackers from multiple tech giants to capture and share users' health data without proper disclosure, and also engaged in deceptive billing and cancellation practices.
- Hims & Hers denied the allegations, stating its privacy policy clarifies data usage options and expressing confidence in defending against the FTC's claims.
- This lawsuit is part of a broader FTC crackdown on healthcare companies such as Cerebral, Monument, GoodRx, and BetterHelp, accused of similarly sharing sensitive patient data with third parties through website trackers.
- The case highlights ongoing concerns about pixel-sized trackers and how misconfigurations can lead to unauthorized collection and sharing of sensitive consumer information.
