AI Image
Microsoft fixes bug causing Windows black screens, Explorer crashes
BleepingComputer • • technology
Key Points:
- Microsoft has fixed a known issue causing black screens, desktop loading problems, and Windows Explorer crashes after Windows 11 updates released since August, primarily affecting Azure Virtual Desktop hosts using FSLogix.
- The fix is included in cumulative updates released on October 13, 2026, and later; Microsoft urges users to install these updates to resolve the problem without needing workarounds.
- For users unable to install the latest updates, Microsoft provided a temporary workaround involving manually launching Windows Explorer via Task Manager.
- Enterprise customers can mitigate the issue using Known Issue Rollback (KIR) group policies specific to their Windows 11 version, which require installation, configuration, and a device restart.
- Detailed instructions for deploying KIR group policies are available on Microsoft's support website to assist IT administrators in resolving the issue on managed devices.
