Popeyes lawsuit alleges 'condom-like' object found in chicken
Key Points:
- Two Texas customers, Justin Howard and Danielle McKinnon, are suing Popeyes and its parent company Restaurant Brands International for $1.5 million after allegedly finding a condom-like object inside a piece of fried chicken purchased in Houston.
- The plaintiffs filed the lawsuit on August 3, citing negligence and violation of the Texas Deceptive Trade Practices-Consumer Protection Act (DTPA), which protects consumers from false or misleading business practices.
- Popeyes responded by stating that internal video suggested the object was likely a restaurant glove that fell into the batter, apologized, and issued a refund, emphasizing that the incident does not reflect their service standards.
- According to court documents, the plaintiffs became nauseated after discovering the object, faced difficulties obtaining a refund, and expressed fears of exposure to infectious contaminants or hazardous substances.
- The lawsuit alleges that the restaurant prioritized minimizing the incident over customer safety, and the plaintiffs are seeking compensation for the distress and potential health risks caused by the incident.