Salesforce Cuts Jobs Again As AI Threat Lingers
Business Insider • • business
Key Points:
- Salesforce has conducted another round of layoffs, cutting 86 jobs across sales, general administration, technology, and product roles, as confirmed by a California WARN notice and sources familiar with the matter.
- The layoffs impacted teams working on Agentforce AI, Mulesoft IT integration, and Marketing Cloud software, reflecting ongoing challenges within these product lines.
- Salesforce faces pressure from AI advancements that threaten traditional software models, contributing to a more than 30% drop in its stock price this year.
- Despite low usage and underwhelming performance compared to demos, Salesforce's AI product Agentforce recently surpassed $1 billion in annualized revenue, showing some progress.
- This latest round of cuts follows earlier layoffs in January, when fewer than 1,000 roles were eliminated, out of a workforce of over 80,000 employees as of January.