ServiceNow Stock Tumbles On Q1 Earnings, Company Flags Delayed Deals Due To Middle East Conflict

ServiceNow Stock Tumbles On Q1 Earnings, Company Flags Delayed Deals Due To Middle East Conflict

Benzinga business

Key Points:

  • ServiceNow reported a 22% year-over-year increase in total revenue for Q1, with subscription revenue also rising 22%, and remaining performance obligations reaching $27.7 billion, up 25% year-over-year.
  • The company highlighted significant growth in high-value customers, with Now Assist clients spending over $1 million annually increasing by 130% year-over-year.
  • ServiceNow repurchased approximately 20.1 million shares during the quarter and has $4.2 billion remaining on its buyback authorization.
  • The company projects Q2 subscription revenue growth of about 21% to 21.5%, with full-year 2026 subscription revenue expected between $15.74 billion and $15.78 billion, while noting geopolitical headwinds affecting deal timing.
  • Despite strong financial results and a new AI-focused partnership with Google Cloud, ServiceNow shares fell 14.23% in after-hours trading following the earnings release.

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