'The floodgates have come open' | Messages pour in to family of 83-year-old after Wells Fargo denial of fraud claim
WFAA••business
Key Points:
- Kecia Byars' grandmother, Billie Young, was a victim of check fraud when a car loan payoff check was cashed fraudulently in August 2024, and Wells Fargo denied reimbursement due to "untimely reporting."
- The family has faced challenges with both Wells Fargo and the Dallas Police Department, with limited follow-up and investigation despite providing additional evidence of the altered check.
- Wells Fargo is now re-reviewing the case, and the Dallas Police Department states the investigation is ongoing, though the family feels the burden of investigation has unfairly fallen on them.
- The story has prompted numerous messages from others who have experienced similar fraud, particularly involving elderly victims, with many expressing sympathy and calls for justice.
- Wells Fargo shared
