Truck repair completed for Oakland County couple after parts delay left them stranded for over a month
ClickOnDetroit | WDIV Local 4 • • business
Key Points:
- A 79-year-old Clarkston man, Dave Clarence Webster, has finally received his Chevrolet Silverado back after being without it for over a month due to a parts delay.
- Webster’s truck, essential for transporting his wife in her wheelchair, was taken in for maintenance around December 1 after an SD card error and a transmission issue was discovered.
- The dealership informed Webster that the transmission repair would take up to six weeks because of delays in obtaining General Motors parts, despite the truck being under warranty and in pristine condition.
- After reaching out to Chevrolet and local media, GM’s Customer Care team worked with the dealership to complete the repair at no cost under the powertrain warranty.
- The truck has now been returned to Webster
