Vandalized fiber lines cause Verizon service outage for thousands of SoCal customers
Key Points:
- Verizon reports that vandalism involving multiple cut fiber lines has disrupted phone and internet service for thousands of customers across Southern California, with similar outages reported in New York and Philadelphia.
- The company has not disclosed the exact locations of the damage or the total number of affected customers but is actively working on repairs and expects full service restoration by Sunday evening.
- Verizon emphasized that these acts of vandalism pose significant risks to public safety by disrupting critical communication lines used by first responders and public safety officials.
- Frustrated customers have expressed dissatisfaction over the prolonged outage and lack of immediate solutions, with some reporting difficulties in reaching customer support and encountering closed stores.
- A separate nationwide Verizon service issue affecting thousands of customers on Saturday has since been resolved.