Verizon: Outage Resolved, Credits to Be Issued to Affected Users
PCMag • • business
Key Points:
- Verizon has restored service following an outage that lasted over 10 hours and plans to issue account credits to affected customers as compensation, though the exact cause of the disruption has not been disclosed.
- The outage began around noon EST, causing Verizon users to lose cellular access for voice calls, texting, and mobile data, with some iPhone users switching to Apple's satellite-powered SOS mode.
- Verizon apologized for the disruption, acknowledging the impact on customers and promising to make things right, but has not specified the amount of the account credits.
- Over 2 million outage reports were filed on Downdetector.com, highlighting the widespread nature of the service interruption.
- Senator Ben Ray Luján called for federal legislation requiring telecom companies to
