Verizon outage today: Affected customers can claim $20 account credit. Here's how.
Mashable • • business
Key Points:
- Verizon experienced a massive nationwide service outage caused by a software issue, prompting an apology and a $20 credit voucher for affected customers as compensation.
- The company acknowledged the credit does not fully compensate for the disruption but is intended to recognize customers' inconvenience and show the issue matters to Verizon.
- The Federal Communications Commission (FCC) monitored the outage due to its severity, marking another significant service disruption for Verizon within the past year.
- Customers can claim the credit via the myVerizon app, though some users have reported difficulties accessing the offer or logging into the app.
- Verizon advised customers still facing connection issues to restart their devices and pledged to work continuously to restore and maintain high network service standards.
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