Verizon to issue $20 credits to customers impacted by outage
NBC News • • business
Key Points:
- Verizon experienced a nearly daylong cellular service outage on Wednesday, affecting voice and data services for many customers from around 12 p.m. to after 10 p.m. ET.
- To compensate affected users, Verizon announced it will issue $20 account credits redeemable via the myVerizon app, acknowledging the disruption but stating the credit does not fully make up for the outage.
- Customers still facing issues were advised to restart their devices to quickly reconnect to the network and resolve lingering problems.
- New York Assembly member Anil Beephan Jr. called for an FCC investigation, citing significant public safety impacts and concerns over the reliability of the communications infrastructure.
- Verizon has not disclosed the cause of the outage, and while the FCC
