World's Most Powerful Flight Attendant Praises American CEO Robert Isom
One Mile at a Time • • business
Key Points:
- American Airlines CEO Robert Isom has faced criticism for lagging behind competitors in profitability and passenger experience, with labor unions expressing dissatisfaction and calling for change.
- Sara Nelson, President of the Association of Flight Attendants (AFA), surprisingly praised Isom’s leadership in securing a tentative contract for PSA flight attendants, a wholly owned American regional subsidiary.
- The new three-year PSA contract includes significant compensation increases, scheduling improvements, and a shorter term to allow future bargaining for profit sharing.
- Nelson’s praise of Isom is unusual for a union statement and is likely motivated by a desire to contrast American’s management favorably against United Airlines, where contract negotiations remain contentious.
- This endorsement highlights a rare instance of a union publicly supporting
