33-year-old makes $192K/month negotiating car deals for people-how he built a remote business
CNBC • • business
Key Points:
- Tomislav Mikula founded Delivrd, a car-buying negotiation service that charges a flat $1,000 fee and has closed over 3,000 deals, generating $2.3 million in revenue last year with 15 remote employees.
- Mikula’s approach focuses on saving customers time, providing control, trust, and clarity rather than just price savings, with an average customer saving of $6,300 per deal.
- Before starting Delivrd, Mikula spent six years in car sales and finance, realizing that the dealership environment was the core problem causing customer dissatisfaction.
- He invested $10,000 in market research by paying 100 people to share what they truly wanted in the car-buying experience, which shaped his business model around customer experience rather than price competition.
- Mikula advises entrepreneurs to pay for honest market research, be transparent about pricing upfront, honestly advise potential clients when they don’t need services, and prioritize customer experience over cost savings.
