After Lombard man says Chase froze over $40K of his money, more come forward with similar issue
ABC7 Chicago • • business
Key Points:
- Several Chase bank customers have reported their accounts being suddenly frozen or closed due to alleged fraud, despite no suspicious activity on their part.
- Customers experienced lengthy delays—ranging from weeks to months—in accessing or receiving refunds of their funds after their accounts were locked.
- Chase states that account freezes are part of standard security measures to protect customers and comply with regulations, and it intends to refund affected customers.
- The bank encourages customers planning large transactions to notify the bank in advance to avoid potential account holds.
- ABC7's investigation prompted Chase to resolve cases and highlighted a growing number of similar complaints from customers nationwide.
