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Airbnb lightens chore load for guests. What you won’t have to clean
USA Today • • world
Key Points:
- Starting November 20, Airbnb will restrict hosts from asking guests to perform significant cleaning tasks such as stripping beds, doing laundry, or taking out the trash, addressing guest complaints about excessive cleaning requests despite paying cleaning fees.
- All house rules and guest requests must be clearly visible on the listing before booking, preventing hosts from adding new rules or demands after guests have reserved their stay.
- Hosts are prohibited from restricting the use of advertised amenities or charging fines and penalties, as Airbnb's AirCover program already protects hosts against guest property damage.
- The updated guidelines aim to simplify and clarify house rules to reduce confusion and unreasonable demands, following viral social media criticism of strict and punitive host practices.
- While the new rules apply globally, Airbnb allows occasional exceptions for unique circumstances, such as requesting guests to limit shower time during drought conditions.
