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Airbnb Lightens the Checkout Load
Newser • • world
Key Points:
- Starting November 20, Airbnb will prohibit hosts from requiring guests to perform labor-intensive checkout tasks such as stripping beds, removing trash offsite, or washing dishes.
- These changes respond to guest complaints that such chores are confusing, burdensome, and should be covered by cleaning fees paid to hosts.
- Hosts will no longer be allowed to impose surprise rules after booking, restrict advertised amenities, or add extra damage penalties, as Airbnb's AirCover protection handles damage claims.
- All house rules must be clearly stated in the listing before a reservation is made to ensure transparency for guests.
- Hosts can still request light tasks like placing used dishes in the sink, gathering towels, and sorting trash and recycling into indoor bins.
