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Airline Backtracks on ‘Trump Airport’ Rerouting Memo
The Daily Beast • • business
Key Points:
- United Airlines circulated an internal memo allowing reservation agents to offer free airport changes to Fort Lauderdale or Miami for passengers unhappy with the renaming of Palm Beach International Airport to Donald J. Trump International Airport.
- The airline later clarified the memo was "poorly worded" and stated that while customers can change tickets without fees for many reasons, changes due to the airport's name or code are not permitted under their policy.
- The airport's name change, authorized by Florida Governor Ron DeSantis, became official earlier this month and is located near Trump’s Mar-a-Lago resort, costing $5.5 million shared by the state and airport.
- The airport’s three-letter code will change in mid-August from PBI to DJT, prompting social media reactions, including humor about flight itineraries such as DJT-SUX between Palm Beach and Sioux City, Iowa.
- The airport has assured passengers that service quality will remain consistent during the transition despite the controversial renaming.
