Amazon, FTC settlement claim deadline is coming. How to sign up
USA Today • • business
Key Points:
- Eligible Amazon customers have 100 days left to file a claim in the company's $2.5 billion settlement with the FTC, with the deadline set for July 27.
- This is the second phase of payouts; the first phase involved automatic payments to eligible customers last year.
- Customers eligible for this phase must have used their Prime benefits 10 or fewer times in any 12-month period and must have either unsuccessfully tried to cancel their Prime subscription or signed up through a "challenged enrollment flow."
- Claims can be submitted online or via email, and approved claims will be paid out by September, with payments capped at a maximum of $51 based on the total Prime fees paid.
- The settlement resolves a 2023 antitrust lawsuit alleging Amazon coerced consumers into Prime subscriptions and made cancellations difficult, which Amazon denies.
