An Italian court ruled Netflix has to refund its customers for price hikes dating back to 2017
Engadget • • business
Key Points:
- A court in Rome ruled that Netflix must refund Italian users for price hikes between 2017 and January 2024 and reduce previous subscription costs.
- Netflix Italia is also required to inform affected subscribers about their right to receive a refund.
- The lawsuit was initiated by Movimento Consumatori, a Rome-based consumer rights group, following complaints from over 25,000 Netflix users about price increases.
- Lawyers representing consumers estimate that Premium subscribers could receive refunds of around 500 euros, while Standard subscribers may get about 250 euros.
- This ruling may force Netflix to lower subscription prices in Italy instead of raising them further.
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