Bilt unveils 'next evolution' of rewards platform with AI tools for businesses, consumers

Key Points:

• Bilt is expanding beyond housing payment rewards with the launch of "Bilt Neighborhood OS," an AI-driven platform designed to help local businesses attract customers, personalize offers, and track spending without replacing existing technology.
• The platform integrates with business systems for reservations, payments, and loyalty programs, enabling consumers to earn rewards and receive personalized offers at local restaurants, retailers, and other neighborhood merchants.
• Bilt leverages its network of over 8.2 million members and partnerships with companies like Verifone, Clover, OpenTable, and Grubhub to potentially reach millions of merchants, with broader rollouts planned starting in 2027.
• The expansion includes collaborations with professional sports teams and organizations such as Hyatt and Meta, aiming to extend rewards programs into sports venues and small business education, while also supporting community development through donations.
• Bilt CEO Ankur Jain emphasized the platform's mission to empower small businesses through AI technology, warning that restrictions on AI could hinder smaller companies' growth and competitiveness against larger corporations.