Call center closing in North Texas, 100-plus workers to be laid off
WFAA••business
Key Points:
- Telvista Inc. is closing its call center at 8585 N. Stemmons Freeway in Dallas, resulting in the layoff of 110 employees effective February 28, 2026, with some potentially laid off earlier if work is unavailable.
- The closure is permanent, and Telvista plans to offer severance benefits to lessen the impact on employees and the community; none of the affected workers are unionized or have bumping rights.
- Recent mass layoffs in North Texas also include over 200 janitorial workers at SMU due to contract termination, 89 FedEx courier employees in Tarrant County as part of a network transformation, and nearly 150 workers at S&S Activewear due to a facility closure.
