ChatGPT is getting verified AI ‘Business Agents’

Key Points:

• OpenAI is launching a new feature in ChatGPT that allows users to chat with verified "Business Agents" representing brands, initially available to eligible e-commerce and online service businesses in the US.
• Users can interact with these agents to get detailed information about a business’s offerings, compare products, and ask follow-up questions, with conversations clearly labeled and separate from regular ChatGPT chats.
• Businesses can verify their identity and manage their presence through a new Business Hub, which provides insights such as mentions in ChatGPT responses and popular discovery topics related to their brand.
• This beta feature aims to provide accurate business information and useful insights to help consumers make informed decisions while offering businesses new ways to connect with customers and grow.
• OpenAI plans to expand these capabilities over time, exploring additional methods for businesses to engage with users both within ChatGPT and beyond.