Ed Sheeran ticket refunds available for Gillette concerts after Massachusetts attorney general steps in
cbsnews.com • • entertainment
Key Points:
- Massachusetts Attorney General Andrea Campbell announced that ticket holders for Ed Sheeran's Gillette Stadium concerts can obtain refunds after Macklemore and other opening acts were removed from the "Loop Tour" lineup.
- The refund option comes after nearly 200 consumers contacted the attorney general's office, struggling to get refunds due to the significant change in the concert lineup.
- Campbell sent a letter to Ticketmaster demanding an exception to their usual policy, stating that the removal of nearly all opening acts constitutes an unfair and deceptive practice under the Massachusetts Consumer Protection Act.
- Refund requests must be made at least 24 hours before the show, and customers can contact Ticketmaster customer service or follow instructions on their website to obtain refunds.
- Ticket prices for the concerts have dropped significantly amid the controversy, with floor seats now selling for under $150.
