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Lowe's unveils drone deliveries for home improvement needs in North Carolina
Fox Business • • business
Key Points:
- Lowe's has launched a drone delivery pilot program in Matthews, North Carolina, becoming the first home improvement retailer to offer drone delivery service to customers.
- Eligible customers can order select lightweight products through the DoorDash app for delivery by Alphabet-owned Wing drones in as little as 20 minutes.
- The pilot focuses on small, essential home improvement items like hand tools, paint products, soap, tape, batteries, and all-purpose cleaner, with drones carrying orders up to 2.5 pounds.
- This service complements Lowe's existing same-day fulfillment options, including buy online, pick up in store, curbside pickup, and same-day delivery.
- The initiative builds on Wing and DoorDash's existing drone network and is part of Lowe's broader strategy to enhance customer experience using AI and technology-driven solutions.
