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Franklin Mint Federal Credit Union reports service disruption, says member accounts not compromised
6abc Philadelphia • • business
Key Points:
- Franklin Mint Federal Credit Union has experienced a disruption to its web and digital services since the weekend, preventing members from accessing online banking and prompting increased in-person branch visits.
- The credit union confirmed that member accounts have not been compromised and phone banking and branch services remain operational.
- Some web links are redirecting users to a domain sale message on GoDaddy.com, with records showing the domain may be controlled by an individual possibly based in Saudi Arabia.
- The credit union has not confirmed if the outage was due to a hack and has not identified any responsible party, while advising members to use phone and branch services during the ongoing disruption.
- The timeline for restoring digital services is currently unclear, and the credit union plans to release more information as it becomes available.
