How to claim your Amazon refund for your Prime membership: Tips from 7 On Your Side
ABC7 New York••business
Key Points:
- The FTC settled a $2.5 billion lawsuit against Amazon for making it difficult for Prime members to cancel subscriptions, with $1.5 billion allocated for customer refunds.
- Eligible customers who signed up for Prime between June 23, 2019, and June 23, 2025, and faced trouble canceling may receive about $51, but must submit a claim by July 21, 2024.
- To qualify, customers must have used fewer than three Prime perks beyond free shipping and joined unintentionally through certain enrollment flows like checkout or video selection pages.
- Amazon is sending refund notices via mail and email with instructions to claim payments through check, PayPal, or Venmo, while the FTC warns against
