iPhone Duo hit by ‘crackgate’ as huge issue emerges with new $2,000 Apple phone
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iPhone Duo hit by ‘crackgate’ as huge issue emerges with new $2,000 Apple phone

The Independent • • general

Key Points:

  • Some users of Apple's new $2,000 iPhone Duo have reported that the folding screen cracks and breaks after only a few minutes of use, with damage occurring along the hinge and causing display issues.
  • The problem, dubbed "crackgate" on social media, involves a loud pop or crunching noise when folding the device, and users have experienced screen damage after minimal handling.
  • Apple acknowledged the issue affecting a small number of iPhone Duo units and advised customers experiencing display problems to contact AppleCare for a replacement.
  • Repair experts at iFixit suggest the damage may be caused by dust and dirt entering the hinge mechanism, creating stress hotspots where the screen folds, and confirmed similar problems in foldable phones from other manufacturers.
  • Despite the issues, the iPhone Duo sold out quickly upon release, with Apple describing demand as "nothing short of extraordinary" and working to supply customers with the device.

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