Italy's Top Court: Hotels Aren't Obligated to Serve Tap Water
Key Points:
- Italy's Supreme Court ruled that hotels are not legally required to serve tap water, upholding the decision of the five-star Hotel Sassongher to only offer bottled mineral water to guests.
- The ruling came after a guest, who stayed during the 2020 New Year's holidays, demanded tap water, arguing it is a human right and should be a basic hotel service, even offering to pay for it.
- The court concluded that the provision of tap water is at the discretion of the establishment, and Italian law does not mandate its supply in restaurants or hotels.
- The guest had sought approximately $3,100 in damages for emotional and economic harm, but the court dismissed her claims.