Just 16% of Americans Believe AI Will Positively Impact Society, Pew Poll Finds
Key Points:
- Half of adult Americans use AI chatbots, with 24% using them daily, marking a significant increase from 33% usage in mid-2024; OpenAI’s ChatGPT is the most popular tool, used by 44% of Americans.
- Younger adults (18-29) have the highest usage rates at 66%, but are also the most skeptical about AI’s societal impact, with nearly half expecting negative consequences over the next 20 years.
- AI usage is more common among higher-income individuals and is primarily employed for information search (42%) and work tasks (38%), though concerns remain about privacy and unauthorized use in workplaces.
- Most Americans are doubtful about AI’s benefits to happiness and relationships, and 71% believe AI will reduce personal information security, while confidence in government regulation of AI is low across political lines.
- Reasons for not using AI chatbots include lack of interest (83%), privacy concerns (79%), distrust in accuracy (76%), and unfamiliarity with how to use them (55%), according to a Pew Research survey of over 5,000 adults.