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Microsoft says services fully restored after day-long global outage
BBC • • general
Key Points:
- Microsoft has fully restored its services after a global outage disrupted tools like Outlook, Teams, and Copilot, affecting over 430 million users across more than 70 countries.
- The outage, caused by a network capacity upgrade and not a cyber-attack, impacted various sectors including government, healthcare, transportation, and businesses worldwide.
- Critical services such as UK emergency calls (999) remained largely unaffected, though other areas like the NHS, schools, and police experienced disruptions; similar issues were reported in Canada, the US, Singapore, India, and Turkey.
- The incident highlighted the heavy reliance on a few major tech providers, with experts emphasizing the challenges of business continuity when key cloud services go offline.
- Microsoft apologized for the disruption, gradually restored services to ensure stability, and plans to release a detailed post-incident report after a full review.
