Passenger in emotional distress sparks chaotic scene aboard Metro-North train at Grand Central
Key Points:
- A woman identified as Hannah Jane Santero, 33, caused a disruption on a Metro-North train approaching Grand Central Terminal by pulling the emergency cord and making threatening statements to passengers.
- The train stopped short of the platform, leading around 60 passengers to exit through emergency windows and walk along the tracks, while MTA employees did not open the doors or instruct passengers to leave.
- MTA police safely escorted the passengers who exited the train, and all 650 remaining passengers were accounted for; four people were evaluated as a precaution.
- Santero was taken to Bellevue Hospital for a psychological evaluation and faces charges including making a terroristic threat and a threat of mass harm; no weapon was found.
- Metro-North service resumed after the incident, except for the affected track where the train remained during the investigation.