Some iPhone 18 Pro Users Experiencing Face ID Issues
Key Points:
- Early users of Apple's iPhone 18 Pro and iPhone 18 Pro Max are reporting Face ID issues, including failures in authenticating actions like unlocking locked apps, causing the devices to freeze and reboot.
- Some users have encountered a "Face ID is Not Available" error during setup, and others report that the "Require Attention for Face ID" setting is not consistently respected on these models.
- The Face ID infrared camera was relocated beneath the top-left corner of the display on the iPhone 18 Pro models to enable a smaller Dynamic Island, though it is unclear if this hardware change contributes to the problems.
- The extent of these Face ID issues is uncertain, as not all users are affected, and Apple is expected to address any bugs in an upcoming iOS 27 software update.