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Some iPhone Duo displays are cracking, seemingly all in the same way
9to5Mac • • general
Key Points:
- Several iPhone Duo owners have reported that the inner screens of their devices cracked spontaneously, with the break occurring along the hinge's center line and causing a horizontal block of pixels to glow white.
- The issue appears to affect a small number of units, with around ten unique cases reported shortly after the device's launch, some cracking during initial setup.
- Most affected customers who purchased directly from Apple have been able to get replacements, while those who bought from carriers faced difficulties due to limited stock and some being told the damage was their fault.
- A suspected cause is a defective hinge component that may be misaligned and damaging the inner screen, though Apple has not yet provided official guidance or acknowledged the problem.
- Despite these reports, the vast majority of the potentially millions of iPhone Duo units shipped seem unaffected, and users are generally expected to enjoy their devices without issue.
