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T-Mobile Automatically Moving Legacy Plan Customers to New Plans
MacRumors • • business
Key Points:
- T-Mobile is automatically upgrading customers with legacy phone plans to newer plans, notifying them of the change ahead of the next billing cycle.
- The transition aims to eliminate over 1,100 outdated billing codes, with affected customers mostly moving to comparable modern plans like Essentials, Essentials Saver, Experience More, and Experience Beyond.
- Most customers will see an average bill increase of around $4 per line per month, with some experiencing up to a $6 increase, though many will pay less than new customers for similar plans.
- The company did not specify which legacy plans are being retired, but some date back as far as 15 years, including plans from the Sprint merger in 2020.
- Customers receiving automatic upgrades can choose to switch to a different T-Mobile plan or move to another carrier if they are dissatisfied with the changes.
