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T-Mobile breaks silence over nationwide outage
Mashable • • business
Key Points:
- T-Mobile experienced a nationwide service outage on Monday, leaving millions of customers, including those of carriers using its network like Mint Mobile, without cellular service for several hours.
- During the disruption, many users reported their phones showing SOS mode, which allows only emergency calls when regular service is unavailable.
- T-Mobile initially remained silent but later acknowledged the issue, stating their teams were actively working to resolve the technical challenges as a top priority.
- The company has since fully restored service and issued an apology, emphasizing their commitment to keeping customers connected and thanking them for their understanding.
- T-Mobile has not yet disclosed the cause of the outage, and further details are pending.
