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T-Mobile slowed Internet to a crawl for NY low-income users, AG says
Gothamist • • business
Key Points:
- T-Mobile agreed to improve its home internet service for low-income New Yorkers after the state Attorney General found the company drastically capped speeds and made affordable plans hard to find.
- The Affordable Broadband Act requires providers to offer high-speed internet at reduced costs to qualifying households, with plans costing no more than $15-$20 per month depending on speed.
- The Attorney General’s office discovered T-Mobile limited speeds by more than 97% after 50 GB of data usage, reducing speeds to 650 kbps, which is far below the law’s standards.
- T-Mobile has committed to removing data caps, delivering required download speeds, expanding plan availability, and making it easier for eligible residents to find and enroll in the affordable plans.
- T-Mobile stated the agreement clarifies its offerings and will make the affordable broadband plans accessible to more customers.
