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Three months after Ukraine began striking warehouses belonging to Russian online shopping giants Wildberries and Ozon, workers and sellers describe the damage to their livelihoods - Meduza
Meduza • • world
Key Points:
- Ukrainian drone attacks since July 2026 have severely damaged warehouses of major Russian online marketplaces Wildberries and Ozon, disrupting operations and causing extensive losses for employees, sellers, and logistics partners.
- Warehouse employees face ongoing risks and stress, with some facilities lacking proper shelters during air raid alerts; despite this, many workers remain due to relatively high pay and flexible hours.
- Sellers on Wildberries have suffered millions in losses from destroyed inventory, receiving inconsistent and often inadequate compensation, leading some to consider exiting the platform or restructuring their businesses.
- Pickup point owners and couriers are experiencing reduced income due to delivery delays and stricter company policies, with some pickup points closing or operating at a loss amid increased competition and logistical challenges.
- Both marketplaces have begun compensating affected sellers and couriers, but payment delays, rising lawsuits, and legal challenges over liability for lost goods highlight ongoing tensions and uncertainties in the e-commerce ecosystem.
