Verizon outage: Voice and data services down for many customers
Engadget • • business
Key Points:
- Verizon is experiencing significant technical issues affecting wireless voice and data services, with many customers seeing “SOS” instead of network bars and difficulty making calls or using data, though text messaging remains functional for some users.
- Outage reports on DownDetector peaked at over 181,000, primarily concentrated in major eastern U.S. cities like Boston, New York, and Washington DC, with additional hotspots in Chicago, San Francisco, and Los Angeles.
- Verizon acknowledged the problem publicly, stating that engineering teams are actively working to resolve the issue, but no estimated time for full recovery or the total number of affected customers has been provided.
- Competing networks AT&T and T-Mobile confirmed their services are operating normally and are not affected by the
