Verizon resolves outage affecting some customers Saturday
USA Today • • business
Key Points:
- On Saturday, Aug. 8, Verizon experienced a significant wireless service disruption, with over 12,000 reports of problems logged on Downdetector within three hours.
- The majority of issues, accounting for 91% of reports, involved mobile phone service, while 5% related to mobile internet and 3% to Verizon's 5G home internet.
- Customers across multiple U.S. regions, particularly in the East and parts of the Midwest, reported difficulties making and receiving calls due to the outage.
- Verizon confirmed the voice service disruption affected a limited number of customers and was resolved shortly after 6 p.m. ET on the same day.
- Customers can monitor Verizon service status through the company's network status page by entering their address to check for ongoing issues.
