Waymo leaves passenger at California Airport without luggage
New York Post • • business
Key Points:
- A Bay Area businessman, Di Jin, experienced a troubling incident when a driverless Waymo taxi sped off with his luggage still locked in the trunk at San Jose Mineta International Airport, leaving him stranded without clothes or work materials before a flight.
- Jin attempted to open the trunk upon arrival, but the vehicle immediately drove away, and Waymo customer service informed him the car was returning to its depot and could not come back.
- Waymo later confirmed the luggage was recovered but stated it would not cover shipping costs, offering Jin either to pay for shipping or take two complimentary rides to retrieve the items himself.
- Jin criticized the company's response as unfair and unreasonable, emphasizing that the situation was not his fault and that traveling over two hours to reclaim his belongings was impractical.
