Lost my points for the day again!

Once again I somehow got signed out.  Not sure why that happened but it made me sign in again.  And when I did that all my coins and steps were gone for the day! This is the second time this has happened to me.  Please advise. 

Dianne 

Comments37
  • Annie Zhang
    BEST
    It happened twice to me already and the steps are not accurate today, I had 6000+ on “Health” app but only 2400 here😣
  • Holly Hitt
    I tried to redeem my points it took my 10,000 points the other day, and I didn’t get to apply them to my Amazon account. Please help now  how do I get them back, and how can I apply them to my amazon account ?????
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    Teri Michele
    I know I'm not supposed to post here but I just started this app nott long ago and I lost all 10000 points that I had I'm. About to quit if I can't recover them
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    Geneva DIFFEE
    The same thing has happened to me three times very frustrating and I feel like this app doesn’t even count my steps the way it’s supposed to any suggestions from anyone
  • Remy Campbell
    If 
  • Remy Campbell
    I lost all my coins of the day why ?
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    Michael Gonzales
    You need to click on the tape box to collect them
  • Michael T
    You have to click then to receive the money. It can sometimes be annoying.
  • Fereshteh Rahmati-Kamel
    Good
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    Matthew Paris
    D
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    Ric DaPhree
    I'm new her, names Rick. I'm new to this type of apps. Or playing games for cash I just started the new thing to me I don't play games.
    But I'm going to pass along to your information that I picked up reading about these type of games and apps always take a picture if you had a whole bunch of steps and points you know amounted for that day take a picture screenshot it and that way you have evidence that what you're saying is not bogus and you can file a ticket or report to the company and you know get possibly get it back. When I come upon a great offer or like with a unbelievable you know a multiplier rate I take a picture every time I I start I got in the habit of taking pictures to make sure that if there's something happens I have evidence of it happenin, of me attaining that reward
  • Ann Keith
    I forgot to add my steps yesterday how can I retrieve them?
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    coin collector
    I don't think you can 
  • Ann Keith
    I forgot to add more steps from yesterday. How can I retrieve them?
  • Itssy
    For the past few months, I’ve had around 8,000 points, but suddenly about 1,000 points disappear several times.  I think there might be something wrong with CashWalk.
  • Karanya Yogan
    I recommend always checking in for the morning to make sure ur logged in and then also at night around 11:20 pm so you can collect your points and also do the challenges. 
  • Paul Lester
    It happens to me near the cutover time.  I am fine with it.  For me in est the time is midnight when everything resets for the day. Unsure if it’s the same in all timezones. A few coins lost no biggie, unlike the encouragement to exercise more than the coins. 
  • Jennah Johnson
    I have noticed that this app does not count steps correctly. I have 8000 and it’s showing only 1200.
  • Sunshine
    That just happened to me this evening.   I think I lost over 5000 points.   And when I signed back in and had another 3000+ steps, the chest with the coins below the footstep count isn’t there, so I’m not getting credit for those steps either.  
  • Judy
    Same here
  • Amrit87 Kaur
    It happened twice to me already and the steps are not accurate today, I had 6000+ on “Health” app but only 2400 here
  • Michael T
    That happened to me one time, but I didn’t lose my points. Sometimes it doesn’t count right.
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    Jayesh Patel
    It happened daily to me for a week july 13th to 20th ,  when i was on tour at Banff n Jaspar.
    My each day step was 20000+
    During that time one day's step was 30000+
  • Fereshteh Rahmati-Kamel
    Good
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