Lost coins for no reason

Yesterday I had 9800 today I open app and I have 0 closed the app opened it again and I 8000 i don't know what's going on and why this is happening does anyone else have this problem 

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    Lyric walker
    You have to cash them out as soon as possible, because it will glitch out and take away all your coins like if you keep them for over three months, sometimes two, but if you don’t have Apple, it will do it a lot because this app is not that compatible with any other type of phone
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    Altheandrei
    Same, i had 9700 yesterday and now it’s down to 8600. This is the 3rd time I have been losi g coins in the last 3months! Why is this happening