I have earned over 5000 coins but I am not allowed to claim the reward.
Debbie ThomasWhich gift card are you trying to redeem? Did you go thru their verification process? Yes, do reach out to support.
Orietta94- strano ... io proverei di nuovo domani. Sicuro che ti bastano 5000 coins? A me ne servono 6250, dipende dal telefono che possiedi
Myr MyriIf I'm not mistaken you need at least 500k steps to be able to redeem, try surpassing that milestone and redeeming again