Make me so frustrated

Dear sir! 

I am so frustrated and disappointed by your app. I always got different no. of the coins when I clicked "open the coins" before. However, now I ONLY get "1 coin" EVERY TIME. I don't know why? Does there has any bugs in your app or your app just ONLY preset me has 1 coin each time? It makes me struggling am I still promoting this app to my friends or not since this problem. Would your administration check this problem and help me to fix it ASAP or advise me how to fix the problem? Otherwise, I will stop to play your app and encourage people don't play this app due to this default. Thank you so much.

 

 

Make me so frustrated

Comments15
  • Michel Limber
    At least you still seem to have 7 lucky boxes. I only have 3 atm and it automatically gives me 1 coin every time.
  • Lili Sun
    My lowest is 5 how did you only get 1
  • wilson
    I have the same problem.
    Shui Ngan Wong
    Author
    Hi Wilson, 
    You also has the problem which same as me?! I got only 1 coin each time for all boxes and double up's cases. WTF😩😩
  • A-A
    Soo sad srif 1 coin mila
  • Anne Henderson
    Sad that you're only getting 1! Perhaps try more comments on people posts it might help? 
    Shui Ngan Wong
    Author
    Thank you Anne! I hope so!
    I want to find any people has the same case like as my case. Or Who can advise me how can I find their administration to solve this problem? Thanks  
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    Chang Park
    I have same issue, total no more than 14 coins with double up. 
  • Stefano Zeppilli
    In genere ne ricevo di più! 
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    Ruby Kleva
    The lowest i got was 2 coins. As i can see on your screenshot, you're using 4G. Wait until you get a good wifi connection, it might work normally. 
    Shui Ngan Wong
    Author
    Hi Ruby,
    I always play this app with WiFi at home or office. But eventually it got same result - ONLY 1 coin each time. Here is NOW photo when I operate the phone under WI-FI at my home. So sad
    
    
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    Ruby Kleva
    Aww ok. Just take it easy! Some days might not be good but one of these days ahead, it will be better. 
  • Luis Fernandez
    Eso ocurre al perder la conexion de internet. Suele pasar sobre todo si abres la app rapidamente y lo primeronque haces es pulsar sobre el video. Dale unos segundos a que la app se conecte a su ritmo. Me ocurria mucho antes. Si no estas seguro de tener internet espera a ver los videos encasa y con conexion potente
  • Susan Piluk
     Yikes, the lowest amount that I've ever received on those boxes is five coins with the chance to double up. 
    Shui Ngan Wong
    Author
    Hi Susan,
    The worst case is all the time ONLY 1 coin with the chance to double up ALSO. WTF!! So that's why I would like to seek their administration's help or make a complain. You know I always need to waste my time (over 30 sec) to see the advertisement movies. After that, I ONLY got Totally TWO coins after double up. Shit!
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