App issue. Won't let redeem

Please fix. 

 

When I try to redeem , it asks to enter phone #. Once done so, it says this # is verified. Then it clears screen and basically asks the same thing each time you try to redeem a gift card. 

 

 

I will be rating this Very VERY poorly is this doesn't get fixed. You collected my data and everything there is to know about me when I downloaded this app, you've tracked my locations/"miles" 

 

 

So you basically know that I am an Amazon driver and I do WAAAY over the DAILY steps than most people do in a WEEK. 

 

please fix. I have hope in humanity, but if this doesn't get fixed I will be posting videos , reviews and I will share on my social media and my friends social media, millions of viewers all together will known about your app. 

 

I hope in a good way, I hope to leave a Good review, but in order to do that , please fix app!!!

 

 

 

 

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Comments 5
  • Profile Image
    Steve
    Millions of viewers? You must have a lot of friends lol.Just email support about it like a normal person.If you'd taken 2 minutes to read the feeds you'd see they've had an update and many people are having problems with various different parts of the app so your issue is likely to do with that and will be resolved anyway...
  • Profile Image
    Anna
    Author
    Thanks for the info Steve and taking the time to read/reply. I don't know where the chat is, I this app isn't the easiest to navigate. 
  • Profile Image
    Anna
    Author
    **customer service support chat**
  • Profile Image
    Anna
    Author
    And yes, millions of viewers, when combining All of my socials and my friends socials. 
    • Profile Image
      Steve
      If you click 'notice'at the top, then 5th one down click "quick solutions for cashwalk app' it will give you instructions to contact the support team.Good luck👍